CSA Smart Pay Technologies Pvt Ltd – Terms & Conditions

These Terms and Conditions (“Terms”) constitute a legally binding agreement between CSA Smart Pay Technologies Pvt Ltd (“CSA Smart Pay Technologies”, “Company”, “We”, “Us”, or “Our”) and any individual or legal entity (“Client”, “Customer”, “User”, or “You”) that accesses, purchases, subscribes to, or uses our websites, hosting platforms, servers, cloud infrastructure, software solutions, applications, domains, APIs, payment systems, or related services (“Service”).

By accessing, viewing, registering for, or using any part of the Service, you acknowledge that you have read, understood, and agree that these Terms are the legal equivalent of a signed written contract, enforceable under applicable laws. If you do not agree with any part of these Terms, you must immediately discontinue use of the Service.

1. Scope of Services

CSA Smart Pay Technologies provides technology-driven services including, but not limited to, shared hosting, cloud hosting, dedicated servers, VPS, domain registration, software development, SaaS platforms, payment integrations, APIs, and technical support.

All Services are provided subject to these Terms, applicable policies, service-level agreements (SLAs), and all applicable local, national, and international laws and regulations.

2. Communications With Our Web Service

CSA Smart Pay Technologies Pvt Ltd welcomes feedback and suggestions regarding our Services. By transmitting any suggestions, information, material, or content to CSA Smart Pay Technologies Pvt Ltd, you grant us a royalty-free, perpetual, irrevocable, worldwide, non-exclusive license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, transmit, perform, and display such content.

CSA Smart Pay Technologies is free to use any ideas, concepts, know-how, techniques, or suggestions contained in such communications for any purpose, including development, improvement, and marketing of products or services, without obligation or compensation.

3. No Offer or Professional Advice

This Service provides general information about CSA Smart Pay Technologies Pvt Ltd and its products and services. Nothing on this website constitutes an offer, solicitation, financial advice, legal advice, or professional advice of any kind.

4. Privacy Statement

CSA Smart Pay Technologies Pvt Ltd maintains a Privacy Policy that explains how personal data is collected, processed, stored, and protected. By using our Services, you acknowledge and agree to the terms of our Privacy Policy.

5. Acceptable Use, IP Abuse & Illegal Activities

5.1 Client Responsibility

You are solely responsible for all activities performed using your account, servers, IP addresses, domains, scripts, applications, emails, and users, including activities conducted by third parties or due to compromised systems.

CSA Smart Pay Technologies bears no responsibility for misuse, abuse, or illegal activity originating from Client-managed services.

5.2 Prohibited Activities

  • Malware, phishing, ransomware, or malicious scripts
  • Spam, unsolicited bulk email, or spoofing
  • Botnets, DDoS, brute-force attacks, port scanning
  • Hosting illegal, deceptive, infringing, or harmful content
  • Any activity violating upstream provider policies, cybersecurity laws, or regulations

Detection may occur via internal systems, upstream providers, third-party reports, or law enforcement notifications.

6. Abuse Notifications & Enforcement

CSA Smart Pay Technologies may issue abuse notices or warnings. The Client must take immediate corrective action.

Failure to respond, delayed response, or inadequate remediation shall be treated as non-compliance, entitling CSA Smart Pay Technologies to enforce penalties, suspension, or termination.

7. Penalties & Charges

7.1 Provider Penalties

Any penalties, fines, or charges imposed by upstream providers, network providers, registrars, or infrastructure partners due to Client-side abuse shall be fully payable by the Client, without objection or dispute.

7.2 CSA Smart Pay Technologies Penalties

CSA Smart Pay Technologies reserves the independent right to impose additional penalties for:

  • Investigation and compliance handling
  • Operational disruption
  • Legal and reputational risk exposure

All penalties are non-refundable, non-negotiable, payable immediately, and may be converted to INR at the prevailing exchange rate.

8. Digital Services Act (DSA) & IT Act 2000 Compliance

CSA Smart Pay Technologies complies with all applicable laws, including the Information Technology Act, 2000 (India) and, where applicable, the European Union Digital Services Act (DSA).

In accordance with Article 6(1) of the Digital Services Act, CSA Smart Pay Technologies may require the immediate removal of illegal or infringing content and is entitled to lock, suspend, restrict, or terminate access to Services or accounts, with or without prior notice, where legally required.

9. Suspension, Locking & Termination

  • Abuse or illegal activity is detected
  • Penalties remain unpaid
  • Repeated violations occur
  • Legal or regulatory compliance requires action

Restoration is subject to full payment, compliance verification, and upstream approval. Termination may occur without further notice.

10. Disclaimer of Warranty & Limitation of Liability

Use of the Service is at your own risk. All materials and services are provided “as is” and “as available” without warranties of any kind.

CSA Smart Pay Technologies Pvt Ltd shall not be liable for any direct, indirect, incidental, consequential, or punitive damages, including lost revenue or profits. Total liability shall not exceed the amount paid by the Client for the Service.

11. Corrections & Changes

CSA Smart Pay Technologies Pvt Ltd may modify, update, or discontinue Services or these Terms at any time without notice. Continued use constitutes acceptance of such changes.

12. Indemnification

You agree to defend, indemnify, and hold harmless CSA Smart Pay Technologies Pvt Ltd and its affiliates, officers, employees, agents, and representatives from any claims, damages, losses, costs, or legal expenses arising from your use of the Service or violation of these Terms.

13. Links to Third-Party Services

CSA Smart Pay Technologies Pvt Ltd is not responsible for third-party websites, content, or services linked through our Service and does not endorse them.

14. Use of the Internet

Use of the Internet is subject to applicable laws and risks beyond our control. CSA Smart Pay Technologies shall not be liable for failures caused by events beyond reasonable control.

15. Copyright & Intellectual Property

All content, trademarks, and materials are owned by CSA Smart Pay Technologies Pvt Ltd. Unauthorized use may result in civil and criminal liability.

16. Entire Agreement

These Terms constitute the entire agreement between you and CSA Smart Pay Technologies Pvt Ltd and supersede all prior agreements.

17. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India. Courts located in India shall have exclusive jurisdiction.

18. Contact Information

CSA Smart Pay Technologies Pvt Ltd
Mathabhanga, Coochbehar,
West Bengal, India - 736146
📧 [email protected]
📞 +91 011 6931 1363