Return and Refund Policy
Last updated: October 10, 2023
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions For the purposes of this Return and Refund Policy:
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to CSA Smart Pay Technologies Pvt Ltd, Mathabhanga, Coochbehar, West Bengal, India.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods or services from Us.
Service refers to the Website.
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Website refers to CSA Smart Pay Technologies Pvt Ltd, accessible from https://csasmartpay.co.in/
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You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
STANDARD REFUND TERMS
Products purchased from CSA Smart Pay Technologies Pvt Ltd may be refunded only if canceled within 7 days of the date of the transaction.The Refund process will be initiated within 7 days.
Note: If a refund back to the original payment method is not possible, a refund to your CSA Smart Pay Technologies Pvt Ltd balance can be offered as an alternative.
“Date of the transaction,” for the purpose of this Refund Policy, means the date of purchase of any product or service, which includes the date any renewal is processed by CSA Smart Pay Technologies Pvt Ltd in accordance with the terms and conditions of the applicable product or service agreement (Terms of Use). You may cancel a product at any time, but a refund will only be issued if cancellation is requested within the refund timeframe specified for the applicable product, if available at all. Note: Some products have different policies or requirements for a refund associated with them, including some products that are not eligible for a refund under any circumstance. Please see below for refund terms applicable to such products:
PRODUCTS AVAILABLE FOR REFUND UNDER STANDARD TERMS
- Hosting (all plans, except first payment after Free Trial)
- Domain Transfers (.in transfers are an exception. Domain Registrater charges a non-refundable transfer fee. If the transfer fails for any reason, the customer must start over and pay the transfer fee again. most of domain transfers are also non-refundable.)
- SSL Certificates
- Daily Backups
- CSA Smart Pay Technologies Pvt Ltd Email Service
- Priority Support
- VPS Servers
- Dedicated Servers
PRODUCTS NOT AVAILABLE FOR REFUNDS
- Domain Name Renewals
- Privacy Protection
- SEO Toolkit
- Any Custom Software Development Panel
- VPS Servers
- Dedicated Servers
Your Order Cancellation Rights
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
- By visiting this page on our website: https://csasmartpay.co.in/
We will reimburse You no later than 7 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By visiting this page on our website: https://csasmartpay.co.in/contact
CSA Smart Pay Technologies Pvt Ltd
Mathabhanga, Coochbehar, West Bengal, India, 736146
Please contact us by e-mail,[email protected]
Call Us : +91 011 6931 1363